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What Players Are Saying About BestOdds
Player opinion on BestOdds is sharply divided. Some users have had smooth, straightforward experiences, while others report serious concerns around account suspensions and a lack of customer support. Here’s a look at what real players are saying across multiple review platforms.
Overall Ratings
| Platform | Rating | Based On |
|---|---|---|
| Trustpilot | 1.9 / 5 | 79 reviews |
| OLBG | 4.1 / 5 | 13 reviews |
The contrast between these two platforms is striking. OLBG reviewers generally rate BestOdds quite positively, while Trustpilot paints a much more critical picture. It’s worth keeping both in mind before signing up.
What Players Are Saying
“Plenty Sports to choose from welcome offers. Different markets to choose from.” — Crossfire1, OLBG (5/5)
“It says what it says on the tin def give you best choice of odds.” — luton boy 2, OLBG (5/5)
“I think some of the negative comments are over the top. I signed up without any hassle, did a small withdrawal test after depositing £10, and had £12 back in my bank within 15 minutes. I’ve also found there are plenty of games and fair betting odds, so for me it’s been a really good site.” — Danny, Trustpilot (5/5)
“Did win hardly 80 pounds because im new player just widthraw the money and looked my account i know so far is going to take all my money.” — ABDELKAHHAR, Trustpilot (1/5)
“Been using BestOdds for about 2 months, thought it was decent enough. Today I deposited £100, placed a Masters bet, had a quick spin on the casino… and was immediately logged out with my account suspended. No email, no warning, no explanation. Nothing. The kicker? There’s no live chat, no phone number, and they’re ignoring all emails. I’ve literally had to track down the owner through Companies House and email him directly at his other business because that’s the only way to get anyone’s attention. If that doesn’t scream red flags I don’t know what does. I used to work in the industry so I get that AML/KYC checks happen (if this is the case), but you don’t just take someone’s deposit, lock them out and ghost them. You send an email explaining what you need. That’s not compliance, that’s just dodgy. Have a look at the reviews online it’s the same story over and over.” — TheRumBaron, OLBG (1/5)
“I’d tell anyone to stay well away from this casino. I say they close accounts for no good reason, and from my point of view they’re nothing but scammers who will just take your money.” — Danny, Trustpilot (1/5)
“I honestly wouldn’t bother with this site. As far as I’m concerned, putting money in here feels no better than setting fire to your cash.” — Mally, Trustpilot (1/5)
“I think the return to player here is the worst I’ve come across on any casino site. I put £400 through it, got only two bonus features, and they paid just £12 and £22.” — phil, Trustpilot (1/5)
Pros
Based on the positive reviews, here’s what players tend to appreciate about BestOdds:
- Competitive odds: Multiple reviewers note that the site delivers on its name, with users finding the odds genuinely competitive compared to other bookmakers.
- Wide range of sports and markets: Players mention a good variety of sports available to bet on, along with different betting markets to choose from.
- Fast withdrawals (for some users): At least one reviewer reports receiving a withdrawal back to their bank in under 15 minutes, which is a promising sign for those who’ve had smooth experiences.
- Easy sign-up process: Some players found the registration process quick and hassle-free, with no issues getting started.
- Casino and sports betting combined: Users appreciate having both casino games and sports betting in one place.
Cons
The negative feedback is harder to ignore. Several recurring issues come up across reviews:
- Account suspensions without explanation: This is the most common complaint. Multiple reviewers report having their accounts suddenly suspended with no prior warning and no communication explaining why.
- Poor or non-existent customer support: Players report that there’s no live chat and no phone number available. Emails reportedly go unanswered, leaving users with no clear way to resolve disputes or even understand what’s gone wrong.
- Funds held after suspension: Several users say that money they’d deposited was left inaccessible after their accounts were locked, which has understandably caused a lot of frustration and concern.
- Low casino return to player (RTP): At least one reviewer suggests the casino’s RTP feels lower than other sites, reporting very little back from £400 worth of play.
- Repeated pattern of complaints: One reviewer with industry experience explicitly notes that the same story, deposit, suspension, silence, appears over and over in the review history, suggesting this isn’t an isolated issue.
Summary
Player sentiment towards BestOdds is, in most cases, quite negative, at least on Trustpilot, where the site currently holds a 1.9 out of 5 from 79 reviews. The positive feedback that does exist tends to focus on the odds quality, the variety of markets, and straightforward sign-up experiences. However, a significant number of players report serious issues: unexpected account closures, deposited funds becoming inaccessible, and a customer support setup that reviewers describe as practically unreachable.
It’s not a black-and-white picture, some players have clearly had decent experiences, but the volume and consistency of the negative reports is something UK players should weigh carefully before depositing. If you do decide to try BestOdds, it may be worth starting with a small deposit to test the experience before committing more significant funds.